Our promises to you
- We will always act in your best interests in a transparent and honest manner.
- Our advice to you will not be swayed by the highest commission rates, only by best advice to you.
- We will always ensure that the insurance policy that we place you with, suits your needs.
- Within the confines of office working hours we will respond to you within 24 hours, or sooner.
- Every year we will review your plan. If you want us to, and if it is advisable to do so, we will review the market for you to see if we can improve on price and/or product.
- We will always be up to speed with the latest developments and products in the health insurance market.
- We will try and remove as much administration from you as possible, ensuring documents and invoices are checked before they are passed to you.
- We will fight your corner when there are administration problems or claims problems.
- We will never handle your funds, all payments will be made directly to the insurer by cheque, direct debit or transfer.