Feefo Testimonials

96%

96% average customer experience rating

Feefo

Feedback has been compiled from 32 customer reviews

Latest 20 reviews

Customer experience
Trusted Customer
27th April 17

Staff are approachable, friendly and make a connection with the client. They have great patience when mistakes have to be corrected and papers re-issued. The personal touch is much appreciated.

Customer experience
Barrie Pitcher - Downlands Ltd
25th April 17

Always get us the best deal with Healthcare

Customer experience
Trusted Customer
19th April 17

Very efficient and professional without being officious. Totally willing to respond to all queries quickly. Just one administration error which was soon corrected.

Customer experience
Ralph Goldstein
31st January 17

Excellent service by SJA International Ltd

Faultless polite and efficient service, as always.

Customer experience
MRS MARJORIE ORR in France
26th January 17

Couldn't be better

I've always found SJA extremely helpful and friendly, keen to scout around to find the best policy. A joy to deal with and very efficient.

Customer experience
Valerie Abernathy
25th January 17

Very customer orientated customer service advisor.

I have little contact anymore as I am happy with the medical insurance product. But every year I am contacted and given the opportunity to continue or to look at other products.

Customer experience
David Lee
21st January 17

Good service by SJA International Ltd

Efficient

Customer experience
R W Hilder
19th January 17

Good service by SJA International Ltd

Helpful and quick to respond to queries.

Customer experience
Kettle Foods Ltd
16th January 17

Sarah has been a great help with the transition from Aviva to Bupa Healthca...

Sarah has been a great help with the transition from Aviva to Bupa Healthcare. Any questions that I have asked have been answered swiftly each time.

Customer experience
David Wright
13th January 17

Excellent service by SJA International Ltd

As always prompt responses from helpful team.

Customer experience
Temple Spa
16th December 16

The renewal process was reasonably smooth and straightforward. I think that...

The renewal process was reasonably smooth and straightforward. I think that as a company, you were quick to follow up on areas we wanted to look at and provided us with some good options for offering a better deal to our staff. I find you all to be very approachable and fun, and I think this makes for a good working relationship. We are very much looking forward to continuing our partnership with your company.

Customer experience
Scientific Support in Alton
26th October 16

Always go the extra mile in all they do

Very professional and polite

Customer experience
Kreston Reeves
21st October 16

Responsive and solution focused customer service

the team have been very responsive to all our requests and at short notice too. I was very appreciative

Customer experience
Jeanette
8th August 16

Always great service and quick to respond to questions.

Customer experience
Phillip in Chesham Bucks
1st August 16

Excellent.

Prompt, reliable & efficient.

Customer experience
Nizar
1st August 16

What can I say but "brilliant service"

The whole team is absolutely aware of my needs and very courteous and knowledgeable officials. Always ready to help and listen. Thank you so much all.

Customer experience
Bernise Gosden in Alton Hants
1st August 16

Great Company to work with and very trustworthy

Very professional and helpful

Customer experience
Andrew Apps in UK
15th July 16

A great help when choosing health insurance, providing useful advice and insight as to what was available

Very knowledgeable and helpful advisers

Customer experience
Martha in Florida USA
14th July 16

Overall I was very satisfied with the service provided.

I found them very helpful and responsive to questions and requests for additional information or assistance.

Customer experience
Trusted Customer
13th July 16

First Rate Healthcare Intermediary Team

Very responsive team, always professional and helpful with all queries.

Read all 32 reviews on the Feefo website