Feefo is a trusted supplier of independent reviews. We're listing every review we receive to prove our exceptional service and customer satisfaction.
Feedback has been compiled from 26 customer reviews
Always so helpful and professional, excellent to deal with
I and my family have been clients for many years . The customer service has been consistently good , honest and friendly . SJA is unique still offering bespoke personalised service in today's one size fits all automated depersonalised world .
My questions were answered and the requested quotations were supplied quickly.
Friendly & efficient service
They always provide a quick efficient service. For the last two years they have managed to secure a discount on our company medical insurance.
We have a long standing relationship with SJA as our broker for GLA and they have kept us well advised on any issues we may have had with our product.
Very helpful in answering questions and giving information.
I always receive excellent service from SJA, they are quick to respond to any queries and do their utmost to get us the best solution to fit our needs.
Attentive, prompt, informative
The service provided was timely and superbly tailored to our needs.
The team at SJA are helpful, responsive and informative. Always very easy to speak to them and manage our account.
I have always received a prompt and informed response to any queries raised. All representatives are courteous and knowledgeable.
I have been a customer for many years. I have confidence that they understand my needs and offer the most appropriate coverage for my needs.
Customer service second to none, friendly, efficient and always there ready to assist. Five stars well deserved.
Staff are approachable, friendly and make a connection with the client. They have great patience when mistakes have to be corrected and papers re-issued. The personal touch is much appreciated.
Always get us the best deal with Healthcare
Very efficient and professional without being officious. Totally willing to respond to all queries quickly. Just one administration error which was soon corrected.
Faultless polite and efficient service, as always.
I've always found SJA extremely helpful and friendly, keen to scout around to find the best policy. A joy to deal with and very efficient.
I have little contact anymore as I am happy with the medical insurance product. But every year I am contacted and given the opportunity to continue or to look at other products.
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