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Feedback has been compiled from 34 customer reviews
I have been a customer for many years. I have confidence that they understand my needs and offer the most appropriate coverage for my needs.
Customer service second to none, friendly, efficient and always there ready to assist. Five stars well deserved.
Staff are approachable, friendly and make a connection with the client. They have great patience when mistakes have to be corrected and papers re-issued. The personal touch is much appreciated.
Always get us the best deal with Healthcare
Very efficient and professional without being officious. Totally willing to respond to all queries quickly. Just one administration error which was soon corrected.
Faultless polite and efficient service, as always.
I've always found SJA extremely helpful and friendly, keen to scout around to find the best policy. A joy to deal with and very efficient.
I have little contact anymore as I am happy with the medical insurance product. But every year I am contacted and given the opportunity to continue or to look at other products.
Helpful and quick to respond to queries.
Sarah has been a great help with the transition from Aviva to Bupa Healthcare. Any questions that I have asked have been answered swiftly each time.
As always prompt responses from helpful team.
The renewal process was reasonably smooth and straightforward. I think that as a company, you were quick to follow up on areas we wanted to look at and provided us with some good options for offering a better deal to our staff. I find you all to be very approachable and fun, and I think this makes for a good working relationship. We are very much looking forward to continuing our partnership with your company.
Very professional and polite
the team have been very responsive to all our requests and at short notice too. I was very appreciative
Always great service and quick to respond to questions.
Prompt, reliable & efficient.
The whole team is absolutely aware of my needs and very courteous and knowledgeable officials. Always ready to help and listen. Thank you so much all.
Very professional and helpful
Very knowledgeable and helpful advisers
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