Feefo Testimonials

96%

96% average customer experience rating

Feefo

Feedback has been compiled from 26 customer reviews

Latest 20 reviews

Customer experience
Bernise in alton
9th October 17

Very Helpful and always professional

Always so helpful and professional, excellent to deal with

Customer experience
Richard
19th September 17

SJA is unique .

I and my family have been clients for many years . The customer service has been consistently good , honest and friendly . SJA is unique still offering bespoke personalised service in today's one size fits all automated depersonalised world .

Customer experience
Brian
13th September 17

Efficient service

My questions were answered and the requested quotations were supplied quickly.

Customer experience
Rebecca
7th September 17

Friendly & efficient service

Customer experience
Jeanette
4th September 17

Quick efficient friendly service

They always provide a quick efficient service. For the last two years they have managed to secure a discount on our company medical insurance.

Customer experience
Trusted Customer
1st September 17

Good service as always

We have a long standing relationship with SJA as our broker for GLA and they have kept us well advised on any issues we may have had with our product.

Customer experience
Sally
31st August 17

very helpful

Very helpful in answering questions and giving information.

Customer experience
Suzanne
31st August 17

Highly recommend

I always receive excellent service from SJA, they are quick to respond to any queries and do their utmost to get us the best solution to fit our needs.

Customer experience
Victoria
31st August 17

Attentive, prompt, informative

Customer experience
Trusted Customer
30th August 17

Excellent, personalised service.

The service provided was timely and superbly tailored to our needs.

Customer experience
Ben
29th August 17

Helpful, responsive and informative

The team at SJA are helpful, responsive and informative. Always very easy to speak to them and manage our account.

Customer experience
Trusted Customer
25th August 17

SJA provide an excellent service

I have always received a prompt and informed response to any queries raised. All representatives are courteous and knowledgeable.

25th August 17

Customer experience
Julie Goldstein
27th May 17

Excellent.

I have been a customer for many years. I have confidence that they understand my needs and offer the most appropriate coverage for my needs.

Customer experience
Nick B. in Tunbridge Wells
4th May 17

Customer service second to none, friendly, efficient and always there ready to assist. Five stars well deserved.

Customer experience
Trusted Customer
27th April 17

Staff are approachable, friendly and make a connection with the client. They have great patience when mistakes have to be corrected and papers re-issued. The personal touch is much appreciated.

Customer experience
Barrie Pitcher - Downlands Ltd
25th April 17

Always get us the best deal with Healthcare

Customer experience
Trusted Customer
19th April 17

Very efficient and professional without being officious. Totally willing to respond to all queries quickly. Just one administration error which was soon corrected.

Customer experience
Ralph Goldstein
31st January 17

Excellent service by SJA International Ltd

Faultless polite and efficient service, as always.

Customer experience
MRS MARJORIE ORR in France
26th January 17

Couldn't be better

I've always found SJA extremely helpful and friendly, keen to scout around to find the best policy. A joy to deal with and very efficient.

Customer experience
Valerie Abernathy
25th January 17

Very customer orientated customer service advisor.

I have little contact anymore as I am happy with the medical insurance product. But every year I am contacted and given the opportunity to continue or to look at other products.

Read all 26 reviews on the Feefo website