As trusted and entirely independent brokers, the team at SJA pride themselves on delivering a personal, knowledgeable and honest service.
Whether reviewing an existing policy or assisting a first-time buyer of health insurance, we are fully committed to evaluating a wide range of products to find the best possible cover - at the best possible price, to satisfy your requirements.
Because SJA works alongside all the leading insurance companies, we can exert considerable inﬂuence allowing access to special arrangements and prices that our clients cannot achieve.
How we work
- We discuss your needs in-depth and then conduct a full market review
- We present the best available options in a clear and understandable way
- We answer any questions or queries you may have
Most claims will be dealt with directly by you or your employee with the insurer. On the rare occasion an insurer falls short of settling the claim satisfactorily, SJA will get involved and fight the case, if we believe the claim is justifiable.On many occasions we have fought and achieved a satisfactory outcome for our clients.
We remain fully involved with you and your policy from start to finish, unlike some larger brokers because of our strong customer care commitment. Should there be any issues, we endeavour to make sure they are settled on your behalf. Quite often, SJA will resolve an issue before the client knows anything about it.